"I would like to commend you and your staff, especially "STEVE" at the main desk, for the honest, straightforward and professional manner in which they handled a recent automotive problem my 1991 Ford Taurus (what else) experienced.
Steve, who could probably emcee the academy awards, promptly inspected my car and politely explained the problems found therein. Furthermore, he courteously explained the options available, unfortunately none of which were financially feasible.
Quite frankly, Steve, recognizing that a very difficult situation existed, handled this in a very positive manner, making my ultimate decision easier.
By the way, when all was said and done, Steve advised me that there would be no charge.
I am quite sure you are well aware of Steve's positive impact on your customers and business. Nonetheless, I wanted to express my gratitude to Steve and you as well.
Best Regards,
- Neil S.
"Just wanted to let you know, so far so good on the transmission work you guys did on my green Ford Ranger about 2 weeks ago. It seems to be shifting very smoothly. It seems a little hesitant from 1st to 2nd but I'm not sure that is related to the transmission. Other than that, it's working great.
It's really nice to know there are some honest businessmen left around here that a person can count on to do the job right, do it quick and not charge the customer an arm and a leg for the work. After my bad experience with the crooks up the road from you about 2 years ago, it was really refreshing to experience you level of customer care. I'll tell you, those guys shouldn't be in business. They baited me with a teaser prices of $1,800 and then by the time the job was done they had screwed me royally for $3,200. That's just not right.
Anyway, many thanks again, I'll be recommending you guys to whoever I come across needing transmission work. Merry Christmas to you and your staff."
Best regards,
- Christopher R.
"I wanted to take this opportunity to thank you for the service provided on my daughter's car. It is always easy to complain but there are few times that people provide the level of service to motivate a letter of commendation. In the past few years that we have dealt with you the service has always been courteous, informative, honest and helpful. No matter what the problem and possible solution you are always forthright and provide recommendations that are best for the customer rather than just most profitable to you. It has been truly a pleasure dealing with you and your entire company. It was for these reasons that I had the car towed all the way to you from New York City rather than allow any other service location diagnose the problem. The extra cost of the towing was well worth it considering the level of service and consideration we received in return.
One might think that it is a good thing never to have a need for your services again. I would not want service problems but would also feel a loss in not being able to deal with your organization. For all you have done, and the way all of your people treated us, I want to thank you and wish you the greatest of success in all your endeavors. Rockland County is truly lucky to have you there to serve them."
With warmest regards,
- Mel O.
"I waited this long to give you the update on the vibration and noise in my Jeep as I could not believe those "U" Joints could do that. Although no "U" Joints could be located at any parts store, it forced me to try something. After pulling the driveshaft and forcing WD-40 in the holes, most of the problem was gone. I purchased new shafts from Jeep, installed them and waited approximately 500 miles to make sure, "problem solved". Once again, thank you for your help, you were right on target."
- Anthony D., Former Partner, A & M Automotive
"It's really nice to know there are some honest businessmen left around here that a person can count on to do the job right, do it quick and not charge the customer an arm and a leg for the work. .. Many thanks again. I'll be recommending you guys to whoever I come across needing transmission work."
- Christopher R.
"I would like to commend you and your staff, especially Steve, for the honest, straightforward and professional manner in which they handled a recent automotive problem with my 1991 For Taurus."
- Neil S.
"I just wanted to take a few minutes and express my gratitude to All Transmissions for their expeditious and professional service I received. As you know, I tried for five frustrating months to have my transmission repaired on my extended warranty, through the Chevrolet dealer where I purchased my Blazer. Exasperated by there ineptitude and indifference I turned to All Transmission for help. Within a few days, I received a verbal approval from the Warranty Company to perform the corrective work, which included reimbursement for a rental car. In less than a week after my car entered your shop, my car was finally correctly repaired! All Transmissions quality workmanship and follow up service is beyond reproach.! Again, Thank you very much!"
- James K.
